The digital platform enabling Kenyan citizens, residents and visitors to access government services online.

Case study hero image

A case study on eCitizen Kenya

Information Communication Technology (ICT) can make a valuable contribution towards the operations of and the services offered to citizens by a Government.

With it’s conception, Kenya’s long -term development blueprint – Vision 2030 – aimed to transform Kenya into a globally competitive and prosperous nation providing a high quality of life to its citizens.

A master Plan based on Vision 2030 envisaged the country as an ICT hub and a globally competitive digital economy.

The strategies to achieve this laid out in the masterplan included e-Government services, which would ensure the provision of e-Government information and services as key to improving productivity, efficiency, effectiveness and governance in all key sectors. This is how eCitizen was born.

DIGITIZATION

Pesaflow and its Partners played a key role in the successful digitalization of the Republic of Kenya’s government services through the implementation of the eCitizen platform which was developed by our individual founder engineers and which we have continued to maintain and support to date.

Before
After

Elements of eCitizen and architecture

Registration of Persons
Central Authentication
Applications for Services
Payment of services
Centralized data/ National Data Hub